FAQ

Frequently Asked Questions


Let's get your questions answered.


  • Are you accepting new clients?

    Yes, we are currently accepting new clients. You may give us a call or send an email to get started. We generally get back to you the same day. Simply click the 'Contact Us' link on the top of this page. 

  • Do you take my insurance?

    We currently accept: Select Health, BlueCross, United Health, Blue Cross Blue Shield, UMR, Medicare, and EMI. We also accept new clients as well on a private pay basis. 


    When you reach out to us we do a verification of benefits (VOB) and ensure your insurance company and plan works well with our practice and inform you of your benefits before your first session. 


    If we do not take your insurance you can private pay for your sessions with credit card, HSA, cash, or check. 

  • How do I know if I need counseling and therapy?

    All people go through ups and downs in their relationships throughout the course of their lives. 


    You may have successfully navigated most situations and  relationships, there is nothing wrong with seeking additional support and direction through counseling. 


    Counseling and therapy is for people that are self-aware enough to know they would like some extra support and answers. Some come to the practice with a long history of issues and trauma, while others come for a few sessions to get answers and grasp a better handle on how they can move forward and through their life. 


    All are welcome, we are trauma-informed and formally trained and LGBTQ+ affirmative. 

  • Why do people go to therapy?

    Here are some reasons to consider the therapy process:


    To learn about yourself and gain a better understanding of who you are, what experiences have impacted you and in what ways, and why you do (and think and feel) some of the things you do


    To grasp a clearer awareness of the problems affecting you – what they are exactly, why they impact you, and how you react to them.


    To practice accepting parts of yourself you may not like, you know not know or be aware of, or that you may outright dislike in order for you to be able to change them.


    To learn new skills that will help you more effectively cope with difficult feelings, respond to challenging events, and make healthy decisions in your relationships.


    To finally be able to escape your past – whatever those experiences or issues are – and process and heal from your trauma ... and live with more confidence and hope for your future.

  • What can I expect from counseling?

    You can expect complete confidentiality, professionalism, transparency, and commitment to your best interests. It’s our job to remain nonjudgmental and to guide you on the journey. You can also expect us to return your calls promptly. Your growth and healing are our top priority!


    You can also expect counseling to be an ebb and flow process. It’s common for people to be nervous when they first come in, and to feel better after a few sessions but then begin to feel a bit heavy at times as they face their issues and learn new ways to cope with them. However, we will be with you every step of the way and will guide on your way. You can expect it to be a lot of hard work, but it will also be the most rewarding and invaluable work you’ve ever done!

  • Is therapy worth the investment?

    Yes, it absolutely is! Honestly, the question isn’t about if therapy is worth it or of value … the question is really about how much you value your happiness, how much you want a life of joy and fulfillment. Do you want to be at peace and thriving in your life? We invest in what we value.

  • Is therapy confidential?

    Absolutely. The law protects the confidentiality of clients regarding any and all communications between the client and  the therapist. No information can or will be expressed or shared wth a third party without prior written permission from the client, your HIPPA rights are protected.

  • How often do you recommend I come in to counseling?

    That question is entirely based on your needs and your history. We generally can assess this on the first session based on the issues and hopes that bring you into therapy. Most clients try to find a balance with their needs and their finances in terms of what works for them and what they are seeking from the counseling and therapy process. We discuss pacing and your hopes/intentions during your first visit based on your needs and wants in concert with our clinical recommendations.

  • I’ve never been to a counselor before, what is it like in a typical session?

    In the first session we will go over the paperwork, address any questions you may have, and begin building a relationship. We will talk about what you’re struggling with, what you would like to accomplish, and how counseling can help. We like to think about it like getting together and just having a conversation. Our goal is to make you feel comfortable and safe so that it’s easier to talk about some difficult and personal issues.


    It is common for therapists to discuss the primary issues and concerns that bring the client into therapy. It’s often common to schedule weekly sessions or bi-monthly sessions and each session lasts around an hour. Therapy can be short-term, focusing on a specific issues or an aggregate of issues; it can also be more long-term and address chronic patterns and relational difficulties. Often clients do ‘homework’ which can be tasks, readings, and assignments that will support what they are doing in therapy. The research indicates that in order for therapy to be effective the participant must take an active role in the process.

  • How do I know if I need medication for my difficulties?

    For some individuals a combination of medication and therapy is the best course to obtain the results the individual is seeking. We don't push or mandate medication, rather we discuss your options and our recommendations and allow clients to chart their course with what they feel for their body, their mind. We've seen medication be a strong support and at times needful to assist clients in tackling their present issues. We work with doctors, psychiatrists, and nurse practitioners to ensure you have a support system that helps you heal, grow, and find resolution to what led you into therapy. Having an integrative approach to wellness can be achieved by therapy and counseling, and in some cases using medication to assist in the process.

  • Was there a question that I did not answer or you’d like more details on?

    Simply go to the 'Contact Us' form just below this question and send us a message.  

Contact us

Have a question we didn't answer, shoot us an email.

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