Communication in Relationships: What Most People Get Wrong

Justin Stum • September 30, 2026

Couples often come to us saying they have a communication problem. What they usually have is something deeper that’s showing up as a communication problem.


The skills of good communication in relationships can be taught in a session or two. The reason those skills are so hard to apply consistently is that communication breakdown is almost always a symptom of something else, including unmet emotional needs, unresolved past wounds, attachment dynamics, and the buildup of unspoken resentment over time.


That said, there are patterns that reliably damage relationships, and patterns that reliably help them. Naming these is some of the practical work we do with couples in our
marriage counseling practice here in St. George.



The Four Patterns That Predict Disconnection


Researcher John Gottman identified four communication patterns that, when chronic, are highly predictive of relationship breakdown. All couples fall into these occasionally. The problem is when they become the dominant way partners talk to each other.


The Four Horsemen


  • Criticism: attacking a partner's character rather than addressing a specific behavior.
  • Contempt: a sense of superiority and disgust toward the partner, often expressed through sarcasm or eye-rolling.
  • Defensiveness: treating every concern as an attack to be deflected rather than heard.
  • Stonewalling: shutting down and refusing to engage at all.


When these four patterns take over, the relationship is in serious trouble, and we believe it is worth addressing them directly rather than hoping they fade on their own.


The Antidotes That Rebuild Connection


The good news is that each of these patterns has a workable opposite. Instead of criticism, gentle startup, which means raising a concern without attacking the person raising it. Instead of contempt, building a steady culture of appreciation and respect, even in the middle of disagreement.


Instead of defensiveness, taking responsibility for one's own part in the conflict. Instead of stonewalling, learning to take a real break when overwhelmed and returning to the conversation once calm.


None of these practices are dramatic. They are simple and repeatable, and we have watched them change relationships when couples apply them consistently.


Communication Is Rarely Just About Words


One of the most freeing things we tell couples is that the fight about the dishes is rarely about the dishes. Most conflict in long term relationships is really about one of two things underneath the surface: feeling unseen by a partner, or feeling unsafe with a partner.


Helping couples get underneath the content of their arguments and toward the actual emotional need is some of the most powerful work that happens in therapy.


This is a large part of why communication in relationships breaks down even between two people who genuinely love each other. They are speaking different emotional languages, and neither one realizes it.



The Skill of Repair


Every couple ruptures at some point. The healthy ones learn to repair. Repair does not have to be elaborate. It can sound like:


  • "I should not have said it that way. Can I try again?"
  • "I see I hurt you. That was not what I meant, and I am sorry."
  • "Let’s pause. I don’t want to keep going like this."


Couples in distress often do not know how to make repair attempts, or they have stopped accepting them when their partner offers one. This is one of the specific skills we work on in couples sessions, because once a couple can repair, the fear of conflict itself starts to soften.


Learning to Pause Instead of Push Through


One of the most clinically useful tools we teach couples is the pause. When emotional flooding kicks in and one or both partners can no longer think clearly, continuing the conversation rarely produces anything useful. It usually produces damage instead.


The pause is not avoidance. It’s regulation. It looks like agreeing to step away for twenty minutes and then actually coming back to finish the conversation, rather than letting it disappear.


Couples who build this skill tend to have far fewer of the regret filled fights that slowly erode trust over time.


When Communication Struggles Point to Something Deeper


Sometimes better communication in relationships is genuinely enough. Other times, the struggle is rooted in attachment patterns formed long before the relationship began, or in individual mental health concerns that are spilling into the partnership.


If you suspect that is happening in your relationship, it can help to pair couples work with individual therapy so each partner has space to understand their own patterns too.


We also work with couples remotely through online telehealth counseling, which makes consistent sessions easier for busy families or couples juggling different schedules.



You Don’t Have to Wait Until It Feels Unbearable


Many couples wait years before reaching out, hoping the pattern will resolve on its own. It rarely does without some kind of intervention. If you recognize your own relationship in what we have described here, that recognition is worth acting on.


Get in touch
to schedule a first conversation. Better communication in relationships is not about becoming a different couple. It is about learning to speak in a way your partner can actually hear, and to listen in a way that makes speaking safe.


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